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thebigword celebrates improvement in customer satisfaction ratings for Translation and Transcription

thebigword, a world-leading language solutions provider, is thrilled to announce a remarkable upswing in its customer satisfaction scores for Translation. The company’s commitment to quality and excellence has resulted in a substantial increase in overall customer satisfaction in the last quarter. Following a comprehensive survey, thebigword has achieved an impressive customer satisfaction score of 4.1…

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thebigword introduces new call-reconnect feature to their Telephone Interpreting

thebigword are proud to introduce a new call-reconnect feature to their WordSynk Telephone Interpreting service, which will minimise the impact of dropped calls for clients and revolutionize customer service. thebigword understands that network and connectivity issues for interpreters can happen at any time and cause calls to disconnect unexpectedly. This feature enables seamless interpretation conversations…

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thebigpride

June is Pride month! A month dedicated to celebrating the LGBTQ+ communities all around the world. Pride month is about teaching tolerance, education in pride history and continuing to move forward in equality. It calls for people to remember how damaging homophobia was and still can be and is all about being proud of who…

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thebigword supports The National Police Language Services Awards

Every day of the year, interpreters attend police stations and other locations in all weathers and at all times of the day and night to assist police officers with investigations and enquiries by interpreting for victims of crime, witnesses and detained persons.  The police forces of England and Wales are unable to effectively carry out…

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thebigword attends The National Police Language Services Conference and Awards

thebigword, amongst a handful of other language service providers, were present last week at The National Police Language Services Conference. Without the assistance of spoken and non-spoken interpreters, Police Forces across the UK are unable to effectively communicate with all the members of the public. The police interpreters between them provide face to face and…

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thebigword secures exciting new contract with His Majesty’s Revenue & Customs (HMRC)

Global language technology company thebigword, has secured an exciting new contract with His Majesty’s Revenue & Customs (HMRC). HMRC is the United Kingdom’s tax, payments and customs authority, which collects money to pay for the United Kingdom’s public services as well as helping families and individuals with targeted financial support. thebigword has proudly supported HMRC…

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thebigword donates laptops to support school children in Kilifi, Kenya

Global language technology company, thebigword, has donated Microsoft Surface Pro laptops to school children and teachers in Kenya, to help make a difference to their future education. Established in 2012 as a charity funded school, Kingston Junior Academy originally started with 23 pupils and 1 teacher and has now expanded into two schools with almost…

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thebigword progressing towards significantly improved linguist experience

thebigword’s linguist network is at the very core of our business. Their satisfaction is of great importance to us and we have a commitment to continuous improvement – ensuring we are providing them with the best experience throughout their journey with us. We recently conducted a comprehensive Linguist Satisfaction Survey to gauge our progress, as…

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thebigword directly awarded new contract with Royal Mail

Global Language Technology company, thebigword, have received a new contract with nationwide postal service provider Royal Mail. The contract was received as a direct award. Royal Mail is a postal service and courier company that has been established for over 500 years. Royal Mail is a household name in the United Kingdom, being the primary…

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thebigword donates laptops to support school children in Kilifi, Kenya

Global language technology company, thebigword, has donated Microsoft Surface Pro laptops to school children and teachers in Kenya, to help make a difference to their future education. Established in 2012 as a charity funded school, Kingston Junior Academy originally started with 23 pupils and 1 teacher and has now expanded into two schools with almost…

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