About thebigword

As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network.

Eradicating the final barrier of global communication.

As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network.

We provide the best translation, interpretation, localization and language technology solutions for businesses, the public sector and individuals – handling up to 50,000 worldwide assignments every day.

Experienced, diverse leaders driving innovation forward

thebigword boasts a talented team of professionals with diverse backgrounds and expertise, dedicated to providing language solutions to businesses around the world.

Our board members have progressed through a broad range of industries and reflect a variety of personal backgrounds. The team provide guidance and leadership to ensure that thebigword continues to innovate and grow while maintaining its commitment to providing the best possible language solutions to our clients.

An image of Joshua Gould, Chief Executive Officer of thebigword

Joshua Gould, Chief Executive Officer

Group CEO, Joshua oversees the Group’s operations across all markets, enjoying success in leading cross-functional teams to drive global growth and efficiency.

Robin Halliday

Robin Halliday, Interim Chief Financial Officer

The day-to-day financial management of the business is overseen by our Interim Group Finance Director, Robin Halliday, who has extensive experience dealing with financial departments at multiple businesses.

An image of Mark Rice, Global Managing Director of thebigword Interpreting

Mark Rice, Global Managing Director –
thebigword Interpreting

Mark leads thebigword’s Interpreting business. Mark is passionate about driving innovation forward throughout the business with products designed for a new digital future.

An Image of Nilesh Dorik, Global Head of Business Transformation at thebigword

Nilesh Dorik, Global Managing Director – thebigword Translation

Nilesh currently spearheads the responsibility of Global Managing Director for the Translation business. Nilesh has played an instrumental role in the last 5 years to take thebigword India from concept to fully functional Operational Delivery centre.

An image of Lauren McMullen, Global Head of marketing at thebigword

Lauren McMullen, Global Head of Marketing

Lauren has been a driving force behind thebigword’s content and marketing activities for over 3 years, and is fully committed to shaping and executing thebigword’s evolving marketing and growth strategy.

Chris Whiting

Chris Whiting, Global Head of People & Talent

As the Global Head of People & Talent at thebigword, Chris Whiting is committed to fostering a vibrant, diverse, and inclusive work environment. With a keen focus on innovation, Chris leads on strategic people-centric initiatives to ensure that our people, and the organization, thrives and succeeds.

Gazal Malaiya

Gazal Malaiya – Head of thebigword India

Gazal has over 15 years of total experience in HR and heads our India office. She believes in cultivating a culture of diversity and inclusion for solving systemic issues and making an impact on our clients, our industry and society.

Photo of Pim Boesveld, Head of thebigword Netherlands

Pim Boesveld – Head of thebigword Netherlands

Pim is the Country Manager for thebigword’s Netherlands office and has worked in the localisation industry for a number of years now. Pim and his team are ambitious when it comes to designing translation and interpreting processes and continue to serve key public bodies in the Netherlands.

Photo of Annabel Cooke, Chair of the Equality, Diversity and Inclusion Committee.

Annabel Cooke – Chair of the the Equality, Diversity & Inclusion (EDI) Committee

Equality, Diversity and Inclusion are core values at thebigword. Our chair Annabel seeks to celebrate and champion the diversity we have within our organisation, ensuring all voices are heard. Annabel’s experience in bid writing offers a distinctive perspective on seamlessly integrating ED&I principles into organisational frameworks, being a passionate advocate for using business strategies to enact positive societal change.

Photo of Samantha Turner, Managing Director of Clarion

Samantha Turner, Managing Director of Clarion

Samantha Turner joined Clarion in 2021 as Managing Director. Sam has a rich history of building and scaling startups throughout Europe and is passionate about supporting the Deaf and hard-of-hearing community.

Our Values

We’re one of the top 16 Language Service providers globally and the largest Interpreting services provider in Europe. More importantly, we are a conscientious employer with a great community.

Excellence

As professionals we strive for excellence in all that we do.

Leadership

Pioneers in AI language technology, we create trends and inspire the industry.

Innovation

Through our ongoing investment in cutting edge thinking and AI technology, we create and deliver market-ready solutions and value for our customers.

Trusted

We believe in a culture of trustworthiness, reliability and mutual respect.

Empowerment

We believe in our people and support their growth, helping them to realise their full potential. We recognize them as our greatest source of opportunity.