With 400 brands – two billion people from 190 countries use Unilever products. In Switzerland, key brands include Food Solutions, Lusso Ice cream and Knorr.
THE CHALLENGE
Unilever Switzerland needed an experienced language service provider to explore ways to remove barriers from their translation processes, cut costs and raise overall quality standards. It also wanted to centralise the process but allow local teams to manage their own translation projects.
THE SOLUTION
Beginning with a translation workshop to fully understand Unilever’s needs, we improved and streamlined the translation process by giving staff access to the TMS Gateway to simplify the buying process, improve translation quality and accelerate turnaround times. By creating an efficient automated system that all staff can access, Unilever has already made savings of 20%.
CASE STUDY HIGHLIGHTS
•Close collaboration to understand issues and deliver bespoke solutions.
•Translation cost reduced without compromising quality.
•Unique technology solutions protect brand and deliver savings of 20%.
•Empowerment of local teams to facilitate translation process.
FEEDBACK
“Collaboration with thebigword has helped to reduce translation cost, without compromising on quality. thebigword technology solutions are evolving quickly in line with our business to continually build upon this success.” Spokesperson for Unilever
