thebigword Launches WordSynk, A New State-Of-The-Art Interpreting Application

Global language service provider, thebigword, is delighted to announce the launch of two brand new innovative mobile apps – WordSynk and WordSynk Interpreter, live and available from 4th February 2019.

The two state-of-the-art apps have been designed and created by Gould Tech Solutions, part of thebigword Group, to support the company’s clients and large network of professional interpreters in accessing and delivering interpreting services from any location around the world.

The WordSynk client application is a unique, powerful telephone interpreting application available 24/7/365, allowing clients to connect to a specialist interpreter in over 250 supported languages in under 30 seconds. The WordSynk app removes the time delay of searching for phone numbers and language access codes and enables the user to select the language using the language identifier screen and immediately dial.

The app allows instant access to on-demand interpreting services. This is especially critical to key community and emergency services, such as the police and the NHS, who save lives and work in challenging conditions where immediate access to a linguist may be required.

The second application, WordSynk Interpreter, is a fully integrated mobile office that allows linguists to manage their diaries efficiently, accept and attend more interpreting engagements, and reconcile timesheets electronically in real-time whilst on the move on IOS and Android mobile devices. This intuitive app includes greater booking information to help linguists manage their schedule and has integrated map functionality to ensure timely arrival.

Mark Rice, Chief Information Officer, said: “We are incredibly excited to be launching WordSynk and WordSynk Interpreter to ensure the seamless delivery of thebigword client interpreting service and also improve the engagement and accessibility of offers and assignments for interpreters.

We truly believe that this is a revolutionary solution for critical situations and public-facing roles and for linguists will ensure greater connectivity to opportunities whilst on-the-go.”

Garry Levitt, Chief Revenue Officer, said: “To meet the growing, global requirement for easy access to on-demand language services, we strategically invest in technologies that put thebigword at the forefront of the language services industry. Our client WordSynk app is the perfect solution to continuously improve the effectiveness and speed of our services for telephone interpreting, especially for community and emergency service based roles.

The new linguist app, WordSynk Interpreter, empowers our interpreters through rich functionality to provide invaluable services to our clients, and we look forward to our continued engagement with the linguist community on new functionality and new apps that address their needs as key partners.”

As a global provider of language services, including interpretation and translation, thebigword’s vision is to give everyone the power to communicate without language barriers. WordSynk and WordSynk Interpreter are important new innovations that empower clients and linguists and remove the barriers to on-demand interpreting services and deliver greater fulfillment and timely service.

To find out more, visit our WordSynk page.


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