In a global marketplace where trust, quality, and security are paramount, thebigword stands out as a leader in language services, not just for our innovative technology and global reach, but for our unwavering commitment to internationally recognised standards. Our extensive portfolio of ISO certifications is a testament to our unwavering commitment to quality, security, sustainability, and service excellence across every aspect of our operations.
What Are ISO Certifications and Why Do They Matter?
The International Organization for Standardization (ISO) develops globally accepted standards that ensure products and services are safe, reliable, and of high quality. For language service providers ISO certifications are more than just badges, they are proof of operational integrity, data security, and service excellence.
Security and Data Protection
- ISO 27001: Information Security Management Systems (ISMS)
This certification ensures that we manage sensitive client data with the highest level of security. It’s essential for clients in government, legal, and healthcare sectors.
Business Continuity and Resilience
- ISO 22301: Business Continuity Management (BCM)
Our clients rely on uninterrupted service. This certification guarantees that we have robust systems in place to maintain operations during disruptions.
Quality and Service Excellence
- ISO 9001: Quality Management Systems (QMS)
A cornerstone of our operations, this standard ensures consistent quality across all services and continuous improvement in everything we do.
Environmental and Ethical Responsibility
- ISO 14001: Environmental Management Systems (EMS)
We are committed to reducing our environmental impact and promoting sustainability in our operations.
Translation Excellence
- ISO 17100: Translation Services
This standard guarantees that our translation processes meet rigorous quality and competency requirements. - ISO 18587: Post-editing of Machine Translation Output
We combine the speed of AI with the precision of human linguists to deliver high-quality, post-edited translations.
Why It Matters to our Clients
When you choose thebigword, you’re not just choosing a language service provider, you’re choosing a partner that:
- Protects your data
- Delivers consistent, high-quality results
- Operates sustainably and ethically
- Innovates responsibly with AI
- Is prepared for any disruption
Our ISO certifications are more than compliance, they’re a promise to our clients that we operate at the highest global standards.
