News and Blogs

thebigword introduces new call-reconnect feature to their Telephone Interpreting

thebigword are proud to introduce a new call-reconnect feature to their WordSynk Telephone Interpreting service, which will minimise the impact of dropped calls for clients and revolutionize customer service. thebigword understands that network and connectivity issues for interpreters can happen at any time and cause calls to disconnect unexpectedly. This feature enables seamless interpretation conversations…

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Breaking language barriers: thebigword connects clients to interpreters within 22 seconds through technology platform

thebigword, a leading global language solutions provider, is proud to announce a groundbreaking achievement in its pursuit of delivering exceptional language services to clients worldwide. Leveraging their state-of-the-art AI automated Telephone Interpreting (TI) platform, thebigword has been able to connect 98% of TI platform users to a qualified interpreters within 22 seconds. Throughout history, language…

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thebigword partners with Leeds based charity Zarach as one of their ‘Dream Makers’

thebigword, a leading language services provider, is incredibly proud to announce a new partnership with Leeds based charity, Zarach. Zarach are committed to helping children and families who are living in poverty crisis. They strive to ensure every child who needs it has access to a comfortable bed through their ‘Every Head a Bed’ campaign. Embracing the…

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thebigword supports Women’s England Deaf Football team as their Official Interpreting Partner

Global language technology company, thebigword, has become the Official Interpreting Partner for the Women’s England Deaf Football team, supporting them on their journey to the World Cup in Malaysia in September. The Deaf Lionesses had to raise over £50,000 by the end of June for them to attend the World Cup and raise an additional…

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thebigpride

June is Pride month! A month dedicated to celebrating the LGBTQ+ communities all around the world. Pride month is about teaching tolerance, education in pride history and continuing to move forward in equality. It calls for people to remember how damaging homophobia was and still can be and is all about being proud of who…

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thebigword supports The National Police Language Services Awards

Every day of the year, interpreters attend police stations and other locations in all weathers and at all times of the day and night to assist police officers with investigations and enquiries by interpreting for victims of crime, witnesses and detained persons.  The police forces of England and Wales are unable to effectively carry out…

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thebigword attends The National Police Language Services Conference and Awards

thebigword, amongst a handful of other language service providers, were present last week at The National Police Language Services Conference. Without the assistance of spoken and non-spoken interpreters, Police Forces across the UK are unable to effectively communicate with all the members of the public. The police interpreters between them provide face to face and…

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thebigword secures exciting new contract with His Majesty’s Revenue & Customs (HMRC)

Global language technology company thebigword, has secured an exciting new contract with His Majesty’s Revenue & Customs (HMRC). HMRC is the United Kingdom’s tax, payments and customs authority, which collects money to pay for the United Kingdom’s public services as well as helping families and individuals with targeted financial support. thebigword has proudly supported HMRC…

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thebigword donates laptops to support school children in Kilifi, Kenya

Global language technology company, thebigword, has donated Microsoft Surface Pro laptops to school children and teachers in Kenya, to help make a difference to their future education. Established in 2012 as a charity funded school, Kingston Junior Academy originally started with 23 pupils and 1 teacher and has now expanded into two schools with almost…

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thebigword progressing towards significantly improved linguist experience

thebigword’s linguist network is at the very core of our business. Their satisfaction is of great importance to us and we have a commitment to continuous improvement – ensuring we are providing them with the best experience throughout their journey with us. We recently conducted a comprehensive Linguist Satisfaction Survey to gauge our progress, as…

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