Translation for Government & the Public Sector
Scalable, flexible translation solutions for central and local governments. Providing the highest quality support to facilitate public services globally.
What we do
Serving the public sector
Over 40 years of service to the public sector has made us the perfect language partner for local and national governments.
Document Translation
Premium service document translation by human translators
Machine Translation
Instant, affordable and cutting edge AI powered translation
Website Translation
Professional website localization on budget and on time
Specialized Translation
Professional translation combined with the expertise you require
Translation for Government
Augmented Machine Translation
Augmented Machine Translation offers efficient, cost-effective and high-quality solutions. Utilizing Machine Learning (ML) to tune our MT engine to your content. Our in-house MT experts design custom, bespoke workflows to help you deliver projects on time and in budget. Augmented MT can also be combined with our Post Edit service for an additional layer of quality.
- Fast, Efficient Service
- Higher Quality than Machine Translation
Translation for Government
Machine Translation
thebigword’s Machine Translation (MT) powered by Artificial Intelligence is our fastest, most cost efficient solution. MT provides instant translation of your content, helping you translate critical messages and correspondence in seconds.
- Instant Translation Results
- Cost Effective Service
Translation for Government
Machine Translation Post Edit
MTPE combines the speed of our Machine Translation service with the additional quality afforded by the proofreading of a human translator. Post edit can be especially helpful for content that requires the client’s tone of voice or turn of phrase preserved in the translated text.
- Higher Quality than Machine Translation
- Specialist Human Translators
Translation for Government
Professional Translation
For simple or highly complex projects, our Professional Translation service is suitable for all types of content. Our WordSynk system combines all our Computer Assisted Translation (CAT) tools, secured by Microsoft Azure 256-bit encryption. Professional Translation encompasses a wide range of services, for more information on the modular services offered under our Professional Translation service please click the button below.
- Quality Assured Premium Service
- Innovative Technology Tools
- Bespoke Automated Workflows
Translation for Government
Terminology and Translation Memory
An easy-to-maintain Terminology and Translation Memory saves you money and ensures your brand, product information and industry terms are managed correctly. You are only charged once for translated phrases, meaning the more translated phrases added to the Translation Memory, the cheaper your Translation projects become.
- Preserve Corporate Tone of Voice
- Increase Cost Efficiency
- Speed up Turnaround Time
Translation for Government
Highly Secure Translation Editor
Our HSTE is a Computer Assisted Translation (CAT) tool developed for translation projects that require complete assurance of confidentiality. HSTE is a portal for Translators to work within on their own computers, that limits copy and paste, screenshots and other methods of removing content from the editor.
- 256-bit Encryption
- Protect your IP
Translation for Government
Business Intelligence and Reporting
WordSynk provides clients with a transparent and data-driven approach to finance, productivity, and quality. All data on the usage of your organization is available to admin users, allowing managers to make strategic and budgetary decisions based on real time data.
- Cost Savings
- Increase Efficiency
Translation for Government
Linguist Sourcing
Within WordSynk users have the option to select specializations and customize their translation process to maximize speed, accuracy or cost efficiency. WordSynk automatically sources the most relevant translator according to your criteria, instantly. As a professional partner to national governments, thebigword is scalable, flexible and prepared for any volume of translation work.
- 15,000 Professional Linguists
- Automated Sourcing
Our technology
Immediate access to all services
WordSynk is thebigword Group’s unique platform for delivering all language services in one place.
Used by clients from the world’s largest companies and brands, including well-known Silicon Valley tech companies, to British and US Government Departments.
- Translation and interpreting available in one platform
- Secured by Microsoft Azure cloud security
- Accessible from anywhere with internet connection
- Mobile apps to coordinate interpreters and service users
- Detailed management reporting
- Built in automation and AI powered services
Manage Expenses
Control your costs
We understand that for many of our clients, it is not so much about what you can do, but what you can afford. Telephone Interpreting & Remote Face-to-Face Interpreting provide cost effective alternatives to traditional Interpreting and with priority-calling structure for Emergency Services, our TI service provides access for critical uses in seconds.
- Management information analysis
- Innovative services
- Automation
Translation for Government
Quality assurance
As part of our commitment to our industry and our contractors, thebigword Group is a member of key industry and community groups, aimed at sharing best practices and maximizing the potential of our industry.
We are a part of the Association of Translation Companies, The American Translation Association, The National Register of Public Sector Interpreters and more.
As part of our commitment to providing quality service to our clients, thebigword is an ISO90001 holder for excellence in quality management systems.
Security & Compliance
Security and compliance
Many of our clients have made commitments to Green and Carbon Neutral pledges, a commitment we admire and have striven to help our clients attain. That is why thebigword is 100% carbon neutral, so our clients can be sure that we are doing our part as a supplier.
Security
Our WordSynk System is one of the most secure on the market. Hosted on Microsoft Azure Cloud Systems, it is one of the most secure cloud-solutions available, with 256-bit encryption.
Microsoft Azure
For clients who require additional layers of security for their own compliance we are able to offer local and remote data storage through Microsoft’s Azure server network.
ISO Compliant
We hold the ISO27001 for Information Security, demonstrating our commitment to providing excellent service to our clients. Including excellence in how we handle their data.
Compliance
Our quality assurance processes are accredited up to the standard demanded by the ISO9001 for quality management, giving our clients peace of mind that the contractors we use are professional, safe, and skilled.
NHS
When a patient who speaks another language walks through the door, we know we can get an interpreter who speaks one of 257 different languages on the phone in 30 seconds, thanks to thebigword. We can now make substantial savings, without having any negative impact on a quality patient experience, and receive a more flexible service.
Royal Preston Hospital
Since we started using thebigword, it has become far easier to book an interpreter. We used to dread making bookings sometimes, but the superb team and expertise ensures everything is easy to organise.
Manchester County Court
Even though the booking was made at the last minute the interpreter still arrived 15 minutes early and the service we received was excellent both during the court hearing and afterwards.
Metropolitan Police
Maintaining absolute control over the process of reviewing non-evidential material recovered during the course of an investigation is of equal import as the weight of evidence. Utilising thebigword’s Machine Translation technology gave our team the freedom to focus on building a robust and conclusive investigation.