Nuffield Health has chosen thebigword to provide language services to its network of hospitals, medical clinics, fitness and wellbeing clubs and diagnostic units.
The UK’s largest not-for-profit healthcare organisation operates sites across the UK, in-cluding more than 100 sites which need interpreting and translation services on a regular basis.
From May 1, thebigword started delivering its technology-enabled language services on demand to locations across the UK.
These help Nuffield Health streamline its processes, drive quality standards and meet cost expectations.
All staff are receiving expert training so they can make the most of the language services.
Larry Gould, founder and executive chairman of thebigword, said: “In the UK, the demand for health and wellbeing care continues to grow, driven by an ageing population and in-creasingly unhealthy lifestyles.
“Our expert linguists will help Nuffield Health in promoting health and delivering con-nected medical care to its customers in their preferred language.
“In a healthcare setting, being able to communicate effectively can make all the differ-ence between life and death.
“This win strengthens our position as a leading language services provider in the healthcare industry and wellbeing market.”
thebigword is one of the fastest-growing companies of its kind in the UK as a result of its investment in technology and people.
In the past months, the company has won a number of significant new contracts to pro-vide language services to NHS organisations in locations including the Home Counties, the North West of England and Yorkshire.
thebigword provides language services to another of the UK’s leading independent hos-pital groups.
thebigword is the largest interpreting services provider in Europe and is among the top 15 language and translation companies in the world.
It works with many of the world’s biggest and best-known brands and a number of large US and UK government organisations.
The company has 12 offices around the world, employs over 600 staff and a network of more than 15,000 linguists.
Every month, thebigword handles 1 million minutes of telephone interpreting, 17,000 face-to-face interpreting assignments and half a billion words of translation.
For more information, visit http://www.thebigword.com/
About Nuffield Health
Nuffield Health is one of the leading not-for-profit UK healthcare organisations, looking after people for more than 60 years. Today, we run a network of hospitals, medical clinics, fitness and wellbeing clubs and diagnostic units across the UK. We also support busi-nesses in looking after their employees by operating their fitness and wellbeing facilities services.
Through our experts, we link our sites and services up to offer connected healthcare pro-vision, including nutritional therapy, emotional wellbeing, occupational health, compre-hensive health assessments, and personal training and hospital treatments. We also of-fer access to the largest network of physiotherapists outside of the NHS.
As a trading charity, we do not have investors or shareholders to answer to – our custom-ers and patients come first. We invest all our income back into running and developing our health and wellbeing sites and services and pioneering new models of care and de-livery so that more people can benefit. Around 94% of our hospitals have been rated good or outstanding by independent regulators.
Find out more about us and our pioneering models of care: https://www.nuffieldhealth.com or follow us on Twitter, Facebook, Instagram and LinkedIn