Building Inclusive Communities Through Language
thebigword partners with city, county, and municipal governments across the United States to deliver language services that promote equity, accessibility, and community engagement. Our solutions help local agencies meet public sector equality obligations, enhance service delivery, and demonstrate measurable social impact.
Language Solutions for Inclusive Public Services
Whether you’re supporting public health, housing, education, or emergency services, our professional linguists ensure clear, unbiased communication.
With coverage in over 250 languages, we provide face-to-face, telephone, and video remote interpreting, 365 days a year. To ensure language support is accessible when it’s needed most.
Our written translation services are ideal for items such as resident communications and outreach materials, emergency alerts and health advisories or legal and administrative documents.
Delivering Cost-Effective and Meaningful Impact to Local Communities
From public notices to policy documents, we provide accurate, culturally sensitive translations that help local governments connect with multilingual communities.
We are your offer a flexible and transparent service model designed to deliver maximum value for public sector organisations.
By combining scalable solutions with 24/7 availability and a vast network of qualified linguists, we deliver high-quality language services that are both cost-efficient and operationally reliable.
Technology That Works for Local Government
Our secure platform, WordSynk, gives agencies instant access to interpreting and translation services anytime, anywhere. Designed for ease of use and scalability, WordSynk offers:
- 24/7/365 availability
- On-demand or prescheduled interpreting
- Audio or Video
- Easy scheduling and coordination
- Real-time reporting and analytics
Whether you’re responding to a public health crisis or engaging residents in civic initiatives, WordSynk ensures language access is always within reach.
Delivering Tangible Local Social Value
At thebigword, we recognize the vital role language services play in delivering meaningful social value at a local level. Our work contributes to social inclusion, supports vulnerable individuals, and promotes equal opportunities.
We prioritize the use of local linguists wherever possible, creating employment opportunities and strengthening community ties.
We help public bodies meet their social value commitments while fostering trust and understanding across the populations they serve.
