How Face to Face interpreting works
Client Logs booking in IMS.Direct
Expert Linguist matched to booking type
Linguist confirms booking using mobile app
In complex or sensitive situations, in-person interpreting is the perfect solution and our experience in this area is unsurpassed. As a named supplier on some of the UK’s largest contract framework agreements, we are trusted to provide a high quality service every time. Our interpreters are available day or night, 365 days a year, and can be booked by telephone (via our UK call centre) or online (through our secure, easy-to-use portal).
For your peace of mind, every face-to-face interpreter has passed our rigorous recruitment and security process, including an Enhanced DBS (Disclosure and Barring Service) check.
We’ll only ever provide appropriately-qualified linguists, whose skills have been thoroughly assessed at the recruitment stage. Employment is subject to a signed confidentiality agreement and a comprehensive code of conduct.
Complementary features and benefits of our extensive face-to-face interpreting service:
to assist with all aspects of the service.
including a comprehensive induction & development program to ensure we provide only the most qualified, experienced and motivated interpreters.
to develop bespoke interpreting solutions that work for you.
to drive ongoing service improvements.
to develop solutions, manage queries and conduct regular service reviews.
to suit the needs of your organization.
to ensure optimum performance from day one.
to check booking statuses or prepare management reports.
Finding you the right interpreter in minutes! IMS.Direct is a fast and convenient solution for all your translation needs.
Transform your global communications with our world-class expertise, specialist project managers and advanced language technology.
thebigword Group is proud to be ranked as the top interpretation company in Europe, and number 4 worldwide.
The 2019 rankings have been compiled by Nimdzi, an international language-industry research agency looking into the global interpreting market.
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