Taking your brand global
We work with 80% of the top 100 global brands. Our WordSynk system, powered by AI language technology delivers innovative language solutions that cut cost and improve speed.
With internet access, the system is accessible anywhere and has been designed to be almost infinitely scalable.
What we do
Specialist services for enterprise clients
Marketing Localization
Cultural experts reimagine your messaging for new markets
E-Learning Localization
Upskill a global workforce with a professional E-Learning localization partner
eCommerce Localization
Make your eCommerce investments go further with professional language support
Multimedia Services
Multilingual multimedia services for your business
About us
Why thebigword?
We are experts at taking business across cultural barriers.
With our range of computer assisted translation tools, we have a solution to answer any budget or timescale challenge.
Almost infinitely scalable and with a range of specialist support services that make us unique, thebigword is an essential partner to growing your international business.
Our technology
Immediate access to all services
WordSynk is thebigword Group’s unique platform for delivering all language services in one place.
Used by clients from the world’s largest companies and brands, including well-known Silicon Valley tech companies, to British and US Government Departments.
- Translation and interpreting available in one platform
- Secured by Microsoft Azure cloud security
- Accessible from anywhere with internet connection
- Mobile apps to coordinate interpreters and service users
- Detailed management reporting
- Built in automation and AI powered services
Service for Enterprise Clients
Marketing Localization
By taking a collaborative approach to your global marketing campaign, we aim not to deliver a well localized end result, but to deliver your campaign as well. We employ a network of skilled in-country marketing professionals, with experience reinterpreting campaigns for their regional marketing.
- Transcreation
- Email localization
- PPC and AdWords
- Image localization
Service for Enterprise Clients
e-Learning Localization
Our professional e-Learning translators go further than simple literal translation, they analyze your course for cultural and regional cues, reimagining them for your target employees’ language and culture. Offering a holistic service from course content creation to in-classroom delivery, thebigword is a leading e-Learning localization partner.
- Course Creation
- Testing & QA
- Subtitling
- Dubbing
- Multimedia
Service for Enterprise Clients
Linguist testing and Quality Assurance
As part of our services offering to the regulated sector, thebigword has constructed stringent quality assurance processes. The QA processes were so effective they have been made into a core service offering by thebigword.
- Quality Review
- Reviewer Training
- Data Analysis
- Compliance
Service for Enterprise Clients
Multimedia Services
thebigword provides expert localization services to ensure your multimedia messages are received loud and clear. We are capable of working with any file type, using a range of tech solutions and expert technical knowhow to localize your content faster and more effectively than any of our competitors.
- Dubbing / subtitling
- Video localization
- Typesetting
- Animation
Service for Enterprise Clients
Conference Interpreting
High quality conference/exhibition interpreting demonstrates your commitment to delegates from all nations. Through our consultancy-based approach, we can tailor a conference package to suit your individual requirements and ensure you’re not burdened by logistical issues on the day.
- Delegate Support
- Technical Support
- Diplomatic Liaisons
Service for Enterprise Clients
Managed Services
We provide outsourced staffing solutions, recruiting and on-boarding freelance contractors according your criteria. We can create and deliver multilingual e-Learning courses and using the built-in functionality to our WordSynk system we can analyze your service usage to forecast and predict demand, allowing us to prepare for periods of high volume.
- eLearning
- Classroom Learning
- Predictive Analytics
- Staffing
Service for Enterprise Clients
eCommerce Localization
In the world of eCommerce, consistent seamless brand messaging is an essential requirement. To remain competitive in this demanding industry, eCommerce retailers require a language services partner that knows the challenge ahead.
- Connector solutions
- Instant AI powered translation
- Transcreation
- SEO & PPC
Our statistics
Over 40 years of service has made us the perfect language partner for global brands.
80/100
Supplier to 80 of the top 100 companies
100+
New market execution
1000+
Websites localized per annum
99%
On time delivery rate
Our linguists
Linguist Compliance
Our linguists are the most important part of our business. Without their skills, we would not be able to provide our clients with the top-quality service they expect. Because of this, we provide our linguists with all they need to make their jobs as streamlined as possible.
We are registered with key industry influencer groups, ensuring our standards of practice are fair and efficient. We provide alternative avenues of training for our linguists to upskill themselves, so they in turn may provide better and better services, year after year.
Working with our clients, we create glossaries and refresher tests for our linguists, allowing them to develop a keen understanding of our client’s corporate tone of voice and terminology to protect your brand and ensure your peace of mind.
Security
The most secure system on the market
Fast access to affordable and reliable language support services for global brands.
Security
Our WordSynk System is one of the most secure on the market. Hosted on Microsoft Azure Cloud Systems, it is one of the most secure cloud-solutions available, with 256-bit encryption.
Microsoft Azure
For clients who require additional layers of security for their own compliance we are able to offer local and remote data storage through Microsoft’s Azure server network.
ISO Compliant
We hold the ISO27001 for Information Security, demonstrating our commitment to providing excellent service to our clients. Including excellence in how we handle their data.
Compliance
Many of our clients have made commitments to Green and Carbon Neutral pledges, a commitment we admire and have striven to help our clients attain. That is why thebigword is 100% carbon neutral, so our clients can be sure that we are doing our part as a supplier.
IBM
thebigword delivered exactly what we wanted
A much improved service for language support compared with our previous supplier – it’s been absolutely great value for money and means we’ve seen some decent savings.
Sealed Air
Their staff are very good at working quickly – we’ve had a few projects that have given us no time at all really, but they’ve reacted very well to it. They also manage the different time zones very well and they’ve worked very hard to learn all our terminology. An important thing is they can be flexible and if we see anything that could be improved, they’re always very responsive to it.
Honeywell
thebigword has customer service representatives explain the entire process and help us through each and every step as if we were their only concern. Communication is excellent, problem-solving is timely and friendly, and projects are always completed to deadline.
Harley Davidson
thebigword has been a key partner for us, making the translation of our new website into seven different languages a slick and simple process.
Xerox
Integrated Neural Machine Translation (supported by AI) has allowed us to drive down costs, improve speed to market and maintain language quality. We are starting to see the benefits of this approach after a few weeks of launch and expect the machines to continually improve/learn as more flows through them, providing us with continued savings over time.